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Help Center

Find answers to your questions, learn how to use our platform, and get the support you need.

How can we help you?

Frequently Asked Questions

What is AfricaFundr?

AfricaFundr is a crowdfunding platform dedicated to empowering African communities through sustainable development projects. We connect donors with impactful initiatives across Africa.

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How do I get started?

Getting started is easy! Simply create an account, browse projects, and start donating to causes you care about. You can also create your own project if you have an initiative to fund.

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Is my donation secure?

Yes, all donations are processed through secure payment gateways. We use industry-standard encryption to protect your financial information.

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Can I donate from outside Africa?

Absolutely! We welcome donors from around the world. Our platform accepts various currencies and payment methods to make donating accessible to everyone.

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How do I contact customer support?

You can contact us through our contact form, email us directly, or chat with us on WhatsApp. We typically respond within 24 hours.

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Video Tutorials

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Getting Started Guide

Learn the basics of using AfricaFundr

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Creating Your First Project

Step-by-step project creation tutorial

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Making Secure Donations

How to donate safely and securely

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Booking Consultations

How to work with our expert consultants

Email Support

Get a detailed response within 24 hours

Send Email

WhatsApp Support

Chat with us directly on WhatsApp for instant support